CRM BUILDING BLOCKS

The following table shows some of the building blocks and their functionality available for SAP Best Practices for CRM – V1.2007.

For the complete list; click – http://help.sap.com/bp_crmv12007/CRM_DE/HTML/index.htm. Choose Technical Information of the left menu

BUILDING BLOCK NAME	DESCRIPTION
B01: CRM Generation	The building block CRM Generation  describes the activities to generate all necessary runtime objects for SAP CRM. This building block is a prerequisite for the installation of all CRM scenarios delivered by SAP Best Practices for CRM.
C71: CRM Connectivity	Connectivity refers to the interface, transfer of data, and configuration settings between the different components of SAP Business Suite. This building block describes the activities that are necessary to connect the various components of an SAP CRM system landscape. This building block is the prerequisite for the installation of all business scenarios delivered by SAP Best Practices for CRM.
B09: CRM Customizing Replication	The building block CRM Customizing Replication  contains the configuration steps that are essential to perform the necessary activities to replicate data from the ERP system to the CRM system and vice versa. This building block is a prerequisite for the installation of all CRM scenarios delivered by SAP Best Practices for CRM.
C01: CRM Organizational Model	Organizational Management in CRM offers you a flexible tool for handling your company’s task-related, functional organizational structure as a current organizational model. You can maintain the company structure including the positions and employees in an application and assign specific data (attributes) to the organizational units. The organization model will be especially used for organizational data determination within the CRM scenarios for marketing and sales. Compared to ERP, the use of the organizational model in CRM is more comprehensive, flexible and dynamic. A synchronization of the organizational structure for sales in ERP and CRM is possible via mapping of organizational units. This is a prerequisite for integration of master data and transactional data between ERP and CRM. The building block CRM Organizational Model  describes the setup of a sample organizational structure which is the basis for all SAP Best Practices scenarios.
C03: CRM Master and Transaction Data Replication	The building block CRM Master and Transaction Data Replication  contains the configuration steps that are essential to perform the necessary activities to replicate data from the ERP system to the CRM system and vice versa. This building block is a prerequisite for the installation of all CRM scenarios delivered by SAP Best Practices for CRM. This building block is not required if you run CRM in a standalone mode, that is without an ERP back-end system.
C11: CRM Marketing Master Data	The building block CRM Marketing Master Data  provides the master data that is relevant for the CRM Marketing scenarios.
C23: CRM Basic Sales	The building block CRM Basic Sales  contains central sales-specific configuration of those process steps that are relevant for all sales scenarios.
C36: CRM Account and Contact Management	The building block CRM Account and Contact Management contains the configuration of those steps that are essential to perform the specific process steps of the Account and Contact Management scenario.
C32: CRM Opportunity Management	The building block CRM Opportunity Management  contains the configuration of those steps that are essential to perform the specific process steps of the Opportunity Management  scenario.
C26: CRM Service	The building block CRM Service  contains the configuration of those steps that are essential to perform the service-specific process steps concerning all service scenarios of SAP Best Practices for CRM using also an ERP system as back-end system.
C41: CRM Interactive Reporting	The building block CRM Interactive Reporting  provides a simplified customer intelligence reporting framework without the need of a SAP NetWeaver BI system.